SHIPPING & DELIVERY
Last updated: November 17, 2024
1
Overview
Thank you for shopping with Quri Kuntur! This Shipping and Delivery Policy outlines the terms and conditions regarding shipping, handling, and delivery of your purchases.
2
Order Processing
All orders are processed within 2 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.
3
Shipping Methods & Estimated Delivery Times
We offer the following shipping methods:
United States & Canada
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Standard Shipping: 5 to 7 business days
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International Destinations
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Economy International: 10 to 15 business days (or sooner, depending on customs).
Important Notes:
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Delivery times are estimates and vary based on the destination country and customs processing.
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Once an order is handed over to the shipping carrier, it is beyond our control, and we cannot make changes or cancellations.
4
Shipping Rates
We currently offer Worldwide Shipping.
United States & Canada
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Free shipping for orders over $100
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For orders under $100 shipping will be calculated at checkout
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Taxes and discounts will be calculated at checkout
International Destinations
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Free shipping for orders over $150
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For orders under $150 shipping will be calculated at checkout
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Taxes and discounts will be calculated at checkout
Important Notes:
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Should your order not be eligible for free shipping, it will be calculated at checkout.
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Free shipping is not available for wholesale orders. Please contact us for custom shipping arrangements.
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Recipient is responsible for all customs duties, taxes, and import fees. These charges vary by country, are determined by local authorities and are not included in our product or shipping prices and must be paid upon arrival. Please check with your local customs office for more details before placing your order. Refunds will not be provided for failure to pay such fees resulting in shipping carrier not being able to deliver your order.
5
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment on the carrier's website.
Estimated delivery dates are provided at checkout but are not guaranteed. Delays may occur due to unforeseen circumstances.
6
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately. We will work with the carrier to resolve the issue, but we are not responsible for lost or stolen packages after confirmed delivery.
Please note:
Delivery times may vary due to factors beyond our control, such as weather conditions or carrier delays.
We are not responsible for any customs duties or taxes that may be imposed on international orders.
If you have any questions about our shipping and delivery policy, please contact our customer support team at hello@qurikuntur.com